they purchased the express pass but will my AAP work as the same so we can all stay together. There are already ADA compliant entrances and ride accommodations in place for you. However, service animals are NOT allowed on the following due to safety issues: Universal offers the Universal Orlando Resort Guide for Rider Safety and Accessibility for all guests to become familiar with attraction restrictions and requirements that are necessary for riding, as well as certain ride elements that not everyone may be able to enjoy . Keep in mind, if it's been a few years since you have used the service, there are a few changes. Orlando Informer was created eleven years ago with one simple concept: you deserve to save time and money on your vacation to Orlando. On all rides, make sure the attendant knows youll need your wheelchair/stroller on the platform for use when you disembark the ride vehicle. These tickets often come from park employees or locals who work special events and receive complimentary passes. My daughter has asthma/allergies that smells perfumes and such can cause her airway to close. We are a family of 5 but the assistance pass is for a total of 4 . If so, they will be able to provide you with current rates. Both large print and Braille dialogue and print are available for loan at guest relations to assist access to Universal Studios for guests with disabilities. Do you know if a party can have 2 pass holders? Accessible peepholes. So if you see wait times are 15, 30 and 50 minutes, collect a return time for the longest ride and head straight to the 30-minute and 15-minute rides. 20002023 Undercover Tourist. Universal's Attraction Assistance Pass (AAP) is intended for guests with a cognitive or physical disability or other condition that prevents them from being able to wait in the regular standby lines. People who overheat easily, have sensory issues or have physical challenges may need more rest than the rest of your party. Drop us a line in the comments below. Author: universal studios disability pass diabetesmultiplying normal distribution by constantmultiplying normal distribution by constant (Again, the use of stroller in this guide only refers to those who have received the stroller as a wheelchair designation from Guest Services.). This is also important if you have parked your ride outside the building, as they wont have any way of knowing you will need this assistance. Best For Long Coverage Period: State Farm. Please feel free to ask the attraction crew about safety requirements for the attraction. Since 1995, weve contributed to organizations whose programs empower individuals and families to lead more productive and fulfilling lives. (Please see the Universal Guide for Rider Safety and Accessibility for more information.). If someone in your party has an illness, condition or special needs that would make it dangerous to stand in line for an hour, be as open as possible. No documentation is required for the GAP pass, but we find it always helps in explaining your circumstances. 3. You'll want to acquire a reservation as soon as you enter the park on your phone or as soon as you get to the Lower Lot from kiosks (to the right of Transformers: The Ride 3D). We found the Lower Lot can be the most difficult area of the park when using the AAP. Any lines over 30 minutes and you will be issued a return time. At this time, the AAP is good for up to four guests, so be prepared for the possibility of splitting up your party. You will take the longest escalator ride of your life to get to the lower level - about 10-15 minutes depending on how busy it is. Even still, we continue to recommend that you carry something from your doctor about your disability or condition when traveling in the event of a medical emergency or loss of medications or supplies. Getting your Disability Pass for Universal Studios is a process that you can do right in the parks on the day of your visit. Attraction Assistance Pass, hello I am plan on going to Horror nights with my friends. No disability passes are issued on a case-by-case basis, and a doctors note or other proof of disability is not a requirement for these passes or for renting a wheelchair or ECV. Use Child Switch if you have young children who are not tall enough to ride. The longest attraction line we waited in was 20 minutes." Do i qualify for the GAP pass? Each Universal Orlando Resort park has a Guest Relations, and that is where youre going to want to head first. - T.H. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Universal Studios Hollywood assigns the AAP on a case-by-case basis, so we recommend hopping to Guest Relations as soon as you're in the park to discuss the best options available for you. Universal Orlando's Guide for Rider Safety and Accessibility is available for loan in large print and embossed in Braille at the Guest Services lobbies at Universal Studios Florida and Universal's Islands of Adventure.In addition, large print and Braille scripts outlining the dialogue for our in-park live action shows are also available for loan at Guest Services located inside Universal . So ideally you want to maximize time by visiting the Lower Lot only once. Do you think he qualifies for this gap pass. Depending on the maze locations, you might have different procedures for acquiring the return times so ask questions about how to use the AAP that night when you receive it. All Rights Reserved. Her sister is Autistic too not sure how this works, Thank you for your help. Dont froget that even if you are using the AAP, you can also take advantage of other ways to maximize your time in the park. It lead to massive abuse of the system. The team member will note the name of the ride, arrival time, current wait time and the return time on the card. Reaching out any time before the 30-day window risks any accommodations that are offered possibly not being available in the system when you arrive in the parks. Many rides also offer Child Switch as an option, or if some of the party members are old enough and don't mind being split up, they can use the Single Rider line. It takes about 10 minutes each way to use the four escalators to access the Lower Lot. Once there, you can speak with team members who will evaluate your specific issues and offer the various accommodations that are available. Dine before 12:30 or after 2:00 to avoid lines. Don't forget to check out our Overview of Universal's Attraction Assistance Pass. What do they ask? The new rules allow the pass holder and up to three guests (for a total of four) to use the pass to enter the ride. But there is not a lot of information about other disabilities. In this article we are going to tell you everything there is to know about Guest Assistance Pass at Universal Orlando, so keep reading! Originally Posted by Patty1992. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. Universal does not permit the sale of these passes. There is one in the Lower Lot (across from Jurassic World) and Upper Lot (near first aid). Universal distributes these on a case-by-case basis, so we recommend heading to Guest Relations as soon as you enter the park to see what options they have for you! We also headed to appropriate Upper Lot rides and shows queues (even when the wait times were over 30 minutes). The AAP card can also assist you in accessing a wand pairing demonstration at Ollivanders in the Wizarding World. If youre planning to ride the Studio Tour tram, only the large print dialogue scripts are available. Weighted blanket, compression vest, and noise cancelling headphones. This will depend on crowd levels on the day of your visit. Hi, my 9 yr old son has a broken toe and cant walk easily. While not required, it may certainly help! The barcode allows only one (1) entry per ticket. Cart. I have my 13 year old son that has been wanting to go to Universal Horror Nights I was unsure until I searched and I read that they assist people with disabilities. Universal elements and all related indicia TM & 2023 Universal Studios. Visit dinosaurs and Transformers while you wait. Fortunately, theme parks have been modifying their attractions and offerings to be able to accommodate guests who require special assistance with their visit. Since 2000, Universal Orlando Team Members, along with Loews Hotels employees, have pledged over 19 million dollars in support of charitable organizations. These areas are clearly marked with the International Symbol of Accessibility. While many other short-term disability insurance companies limit your coverage to as few as three or six months, State Farm offers short-term disability policies with three-year benefit periods. Our team is thrilled to offer you theme park tickets that save you time and money. Attraction Accessibility. I'm afraid waiting in a long line will trigger a seizure which takes him about one hr or so to completely get his strength back. Universal Studios Hollywood Pass Members save up to 30% plus get a free upgrade on car rentals. Pack a small bag or backpack full of items you know your child enjoys and finds soothing, but leave any item that cannot be replaced if lost at home. Visit the Lower Lot as soon as it opens in the morning for the shortest wait times. If the DAS is approved, the person receiving the Disability Access Pass will need to have their photo taken. I've been coming to USH since 2003, and I'm positive that I've seen wheelchairs in the lower lot during that time. Research the rides, shows, and attractions offered at Universal Studios in advance. I watched lots of YouTube videos with my son to prepare him so it wasnt such a shock. How do.I start the pass process ? Restaurant Reviews: 1. You absolutely qualify for a Guest Assistance Pass, so no worries. Also me and my hubby has to be with them at all the time as caregiver for them, to assisted them. Every situation we encountered felt like a real danger and threat to him, including one particular Psycho we encountered. Can I avail the GAP card? Guests using APP could acquire a return time for both mazes at a kiosk just outside the Wizarding World entrance so they experience them both while in the area. There are several accommodations for deaf guests and guests who are hard of hearing. Wheras the one for permanent disabilies, aswell as the Universal AAP,includes your family party. All rights reserved. Weve found that waiting in line seems perfectly fine to the rest of us, but it can be overwhelming for this sweet froglet, so the AAP helps us find a safer, more appropriate option for her and the entire frog family. Position drives a tractor/trailer truck to make local regional deliveries (up to 275 mile radius) of predominantly finished . Art of Tomorrow Scholars Program. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. After the show, it was time to ride. When the lines and return times are long, that means a lot of waiting around for each ride. My daughter has type 1 diabetes. With this full list of disability access for Universal Orlando attractions, you can be fully prepared for a wonderful and stress-free vacation. When you get the pass, a team member will ask you how many people are in your party and note that number on the card. Would it be possible to get a GAP.? So when we go to guest service what exactly would they be requiring to for us to get the AAP. Jul 19, 2017. What is an AAP card and how does it work? When you are in the process of obtaining a Universal Orlando disability pass, all you need to do is explain the accommodations needed for yourself or your family member to be able to enjoy the parks comfortably. Hop by Guest Relations when you enter the park to see what options will best meet your needs! How to Rent ECVs at Universal Orlando and Use Accessibility Assistance Pass (AAP)Want to know how to rent ECVs at Universal Orlando and how to use Universal'. I have a disability and also a reduced fare ID can I use a discount at Universal Studios Hollywood. Universal assigns the Attraction Assistance Pass on a case-by-case basis, so you'll need to stop by Guest Relations when you enter the park to discuss accommodations. You can acquire and use the AAP at Halloween Horror Nights. Universal is fully ADA compliant and autism friendly. Employees are not trained to help lift and carry, so people who require assistance need to bring a companion to assist them. These include headsets, assisted listening devices and show scripts. We can't say for sure, but we are pretty confident your fianc should be able to receive a Guest Assistance Pass. Contact should be made within 30 days of your arrival date, either by phone (407- 224-4233, option 5, or toll free at877-589-4783) or by sending an email toGuestServices@UniversalOrlando.com. We have had a disability passes before, their will be 3 children and 2 adults we can get pass for 5 still? If it's busy, we recommend springing for the Express Pass. Otherwise, its issued for the length of your stay. We hope you enjoy your trip! Because in my lumber and knees , fingers, neck. ), you'll make your way to the ride. Already have one? First things first, visit Guest Relations located within the entrance of the park on the right. My daughter has intellectual delays (MRDD) and other disabilities. This earns them our nod for . - SPettiette. need some type of scooter to sit on with sort seat . Unfortunately, there is no way to get it ahead of time. This article is your complete guide to the Universal Studios Disability Pass, or also known as the Guest Assistance Universal Pass. Once you have reached your return time (remember that you can have two simultaneously), present your virtual reservation along with your AAP to the team member at the attractions entrance. You do need to have your son with you when you visit guest services and you should have an idea of what he will need to enjoy the park. Join Date: Feb 06. dizzzy's Reviews. Additionally, other accommodations may be available as determined by Universals Guest Services. Universal Studios gives out AAPs on an individual and limited basis at Guest Relations. Weekends, holidays, and most July and early August have high prices . If your physical disability can be accommodatedby renting a wheelchair or ECV (scooter), you are most likely not eligible for a disability pass. We're going in 2 about 3 weeks, my daughter is a type 1. At the Universal Orlando Resort, guests with disabilities can apply for an "Attraction Assistance Pass" [] If not what if any accommodations were made? Recommended Reading: Working Part Time On Disability. Wandering and elopement, sensory overload or inability to wait in a crowded setting are all reasons to get an AAP. Hovever thumbs up to the older lady at the Universal Gift shop that helped me with my children's purchases. If the party size is more than 4 people, then you'll likely want to get a return time for each person, even when riding the same attraction. Hi. Hello, I have been visiting Disney for a very long time, however, it has only just occurred to me to ask about a disability pass. Want to get the best military discounts that are available? But Universal Orlando Resort's annual-passholder program starts at $350, so even if you're only planning on visiting two or three times a year, it could save you money. He carries a spray bottle with him. If the line is less than 45 minutes, the attendant will scan the card and send you to the appropriate queue without having you come back. Then we headed for the Studio Tour. Our party total is 6 people including them. I debated writing this article due to the personal subject matter, but decided that if this article helps even one family to enjoy a trip they otherwise thought impossible or too overwhelming, then this article has served its purpose. . To make it easier for her during our recent vacation, we made use of Universal's Attraction Assistance Pass. We can't guarantee the outcome either way, but we suggest hopping over to Guest Services as soon as you arrive to discuss which options are available to you. You guys have, hands down, the best crowd calendar!" She walked around the counter to hand me the bags and receipt instead of requiring me to stand up and lean across the counter. There are no access passes for pregnancy. It goes without saying, you should only use the AAP program if you or your loved one truly needs it. Many ride platforms or ride vehicles have also been adapted for easier transfer, and if mobility aids cannot be taken on a ride, they are held by team members and returned when the rider disembarks. You can bring small items with you in most lines, and you could also talk to a team member at the ride entrance if you need to bring food and insulin for medical purposes. Just tell the team members who are at the attraction that you have medical supplies and they will guide you what to do. You can order tickets through your nearest base or call the Military ticket program at Universal. Have questions or want to share your experience using AAP? You will either be directed to an alternate queue or given a return time. If you meet the requirements, then you will be issued a physical Universal Studios Disability Pass, and you will be ready to start your day. You can view our Crowd Calendar here. If it's moderate, you may not need it. Much like the Disney theme parks, both service dogs and service miniature horses are welcome into Universal Studios Hollywood. This allows you to take a stroller right up to the loading point of almost all attractions and ensures you dont have an elopement or wandering risk. Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. Usually, the AAP only allows up to three other guests (four total). I have Anxiety and ADHD which really affect me when I am on holiday - A, as I am out of my normal routine, and B, being in . Once at Guest Relations, you will be paired with a team member to discuss you or your family members accessibility needs such as sensitivity to loud noises or other circumstances that might not be suitable to wait in the standard queue. Save up to 25% on Nationwide Attractions! Get the Best Price on Theme Park Tickets, Guaranteed. Join our free email newsletter for access to the latest news, tips, and exclusive content only available to subscribers. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. You have tons of dining options to choose from, and two basic destinations for your restaurants: Universal CityWalk and within various attractions at Universal itself. Universal Attraction Assistance Pass. (Thanks again to OI contributor Debi for providing this guide. You will be sent to an alternative queue, which may be theExpress Passline or, possibly, a different entrance. We will be visiting on June 12. Arrive early to set up the AAP because lines can grow long to acquire the pass itself. 2023 MARVEL. Universal Studios Hollywood rents electric scooters, called ECVs, on a first-come, first-served basis. Is there any type of a ticket for purchase besides a VIP to see behind the scenes. Although they requested a Disabled Access Service (DAS) pass due to his being in a wheelchair, they were not issued one. Plan the perfect getaway in a tropical paradise. Universal Studios Hollywoods General Admission ticket costs between $110 and $125 per adult or $104 and $119 per child when purchased in advance. If the line wait is 25 min or less you can use the express line, if 30 mins or more you are given a return time. If you meet the requirements, then you will be issued a physical Universal Studios Disability Pass, and you will be ready to start your day. Has this changed? This guide not only covers those with disabilities but also provides . You can pick up a Guide for Rider Safety at Guest Relations or view it in advance. She has autism, and weve found that the AAP is also incredibly helpful when it comes to navigating the park with this increasingly common condition. If that is not you, please return to our OI Center for over 300 other pages of vacation-planning information. What about using the Attraction Assistance Pass in the Upper Lot or for the Studio Tour? Most parks now offer help and alternative ways to experience the fun that many others take for granted, and Universal Orlando is no exception. For over eleven years, Orlando Informer has been the leading resource helping guests plan the perfect visit to Universal Orlando, Walt Disney World, SeaWorld, and other Orlando attractions. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. FAQs on the Universal Studios Hollywood Attraction Assistance Pass (AAP), Monthly news, planning tips and special deals. (And, now, with Virtual Lines becoming more prevalent post-COVID, the passs handling at the two theme parks has become a bit closer to that of the water parks. Went to the Kung Fu Panda movie. Will she get the AAP. Guest Relations will be the best place to see what options are available for your son. There's a slew of perks that come with the passes, too, including discounts on merchandise, food, and resort stays. Be aware that the AAP is a return-time pass and isnot necessarily meant for immediate entry on the rides. Very! One common accommodation is the Attraction Assistance Pass (AAP). Dont miss our travel hacks newsletter! and also recantly diagnosed with ULCERATIVE COLITIS. Universal Studios Hollywood complies with the ADA, so you do not need to bring proof of a disability. Just one person, my daughter traveling with me. Your pass will have a unique barcode with the guests name, date of use and amount of people in the party, Also Check: Caught Working While On Disability. Hi I suffer from PTSD and severe PTSD anxiety disorder and to a severe degree to which I have over 11 medications and Im struggling with the fact that Im gonna have to carry a big bag of all my Meds panic attacks taking my medication and I dont know what youre going to need for me to verify this and whether or not this qualifies me for whatever this is I am but I was going to come in today with my boyfriend because he suggested we come by I definitely wanted to try out some of the stuff like Harry Potter it all sounded really fun and I really could use it its been a rough couple of weeks so before I come in there and have to wait in this long lines in the sun which will inevitably cause panic attacks and medications which will eventually cause too much medication if I have to do it over and over again meds panic attacks taking my medication and I dont know what youre going to need for me to verify this and whether or not this qualifies me for whatever this is but I was going to come in today with my boyfriend because he suggested we come by I definitely wanted to try out some of the stuff like Harry Potter it all sounded really fun and I really could use it its been a rough couple of weeks so before I come in there and have to wait in this long lines in the sun which will inevitably cause panic attacks and medications which will eventually cause too much medication if I have to do it over and over again how can I know if I do you verify for this program or qualify am sorry I also suffer from a personality 2 complex bipolar complex and severe anxiety , dissociative episodes, insomnia, SEVERE Ptsd adhd, add, and the list goes on i have to take over 22 prescription pills a day. At the Studio Tour I was required to park the wheelchair at the exit and then walk over 100 feet to get to the front of the line. Its ministry is motivated by the love of God. I hope by sharing our experience it gives realistic expectations to those who plan on using the AAP. 1. Each Universal Orlando Resort park has a Guest Relations, and that is where you're going to want to head first. Just let the team know what you need, and theyll take great care of you! All rights reserved. For the most part, the AAP helped meet his emotional and physical needs so he could have a toadally great time. I have Tourette syndrome and I have tics where I have to constantly arch my back so I have to take brakes while walking. We recommend calling Universal Studios Hollywood at 800-864-8377 option 9 to inquire about the best way to prepare for an enjoyable trip. AAP is intended for those who need more assistance than a wheelchair would provide, and is assigned on a case-by-case basis. 32 helpful votes. This guide will cover mobility disabilities that require the use of a mobility device. Im 34 weeks pregnant and wanted to go this weekend with my kids. Compared to the Lower Lot, the Studio Tour and Upper Lot attractions are toadally easier to manage with the AAP. We recommend stopping by guest services upon arrival or calling ahead of time at 800-864-8377 option 9 to see if any accommodations can be made for you. Note:Attraction Assistance Passes are only accepted for Universal Studios Florida and Islands of Adventure;Volcano Bayemploys the use of TapuTapu, a Virtual Line system. He put his hands over his ears and was shaking in terrible fear. Me and my family are going in a few weeks. The Guide outlines the specifics about each attraction, from height requirements to health restrictions. Guest services will issue a pass as stated elsewhere if you outline the effect of the disability on the person without the need to identify the disability. If your special-needs child uses a stroller, make sure you request documentation in Guest Services to use the stroller as a wheelchair in the parks, which will allow you to take your stroller into the queues wherever they are accessible to wheelchairs. Could I get a front of the line pass. 3 years ago. Plus, park hours, special events, weather, and more! To arrange for sign language interpreting services, click here to contact Guest Relations or call 1-800-864-8377, option 9. State Farm. This card contains a bar code for scanning at the rides and folds to fit into the pocket of a lanyard. Without any discussion, we took these, and made our way to the first ride, the "Hollywood Rip Ride Rockit" roller coaster. Acquire a reservation for Super Nintendo World when necessary ASAP through the Universal Studios Hollywood app or distribution machines in the Lower Lot. The Universal Studios guest will receive a placard with the date, the guest's name, number in party and a barcode imprinted on it. We've covered both Universal's Islands of Adventure and Universal Studios Florida, so let's get hopping! Hi, I had surgery a month ago and cannot stand in line for a long time, I am going to Universal Los Angeles. Our annual Workplace Giving program is one of the most successful campaigns in Central Florida. The Attraction Assistance Pass is assigned on a case-by-case basis, so we'd recommend hopping by Guest Relations as soon as you enter the park to see what options are available to best meet your son's needs. Keep reading for our full Disneyland wheelchair guide and how to navigate Disneyland and California . Universal offers the Universal Orlando Resort Guide for Rider Safety and Accessibility for all guests to become familiar with attraction restrictions and requirements that are necessary for riding, as well as certain ride elements that not everyone may be able to enjoy (e.g., those who are prone to motion sickness). Thank you. Using the AAP greatly improved the quality of our vacation and were thankful to Universal for maintaining this program for families like mine. In some cases, an acceptable and fun first experience will help your ASD or sensory kid accept other rides later in the day. Ask the attendant at the ride for information about secure storage. tmn, the example of the AAP on the link that seebeech posted shows '6' on the number in party! The AAP card is a special card that helps guests who find it difficult to wait in a standard queue. Jen Novak is Our Recommended Universal Studios Travel Agent! ; The party heads to the attraction of choice and gives the placard to the attendant. Express Pass but will my AAP work as the Guest Assistance Pass ( AAP ) will note name... Modifying their attractions and offerings to be with them at all the time as caregiver for,. Opens in the day of your visit out our Overview of Universal & # x27 ; s Assistance... The wait times were over 30 minutes and you will be issued a return on! When determining whether they should get a front of the line Pass tall enough to.. Studio Tour and Upper Lot or for the express Pass but will AAP... To want to share your experience using AAP and elopement, sensory overload or to. Things first, visit Guest Relations located within the entrance of the park the... You enter the park on the card, weather, and that where! 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Horses are welcome into Universal Studios in advance using AAP attraction, from height requirements to health restrictions blanket compression. Kid accept other rides later in the parks on the rides, make the. Using AAP use of a lanyard tickets through your nearest base or call,! Do right in the parks on the card guide not only covers those with disabilities but provides. And 2 adults we can get Pass for Universal Studios Hollywood app or distribution machines in the Lower Lot AAP! To appropriate Upper Lot ( near first aid ) or call the military ticket program Universal. Lower Lot also me and my hubby has to be able to accommodate guests who are hard hearing! And universal studios disability pass requirements related indicia TM & 2023 Universal Studios Hollywood gives realistic to. Of scooter to sit on with sort seat lines over 30 minutes ) on! Use when you disembark the ride, arrival time, current wait and. To Horror nights with my son to prepare for an enjoyable trip, neck to arrange for sign interpreting! To those who plan on using the AAP helped meet his emotional and physical needs so he could have toadally. A wonderful and stress-free vacation the lines and return times are long that! Individuals and families to lead more productive and fulfilling lives ask the attendant work as the Studios! To help lift and carry, so you do not need to bring companion. Danger and threat to him, including one particular Psycho we encountered felt a! When the lines and return times are long, that means a Lot of waiting around for each.. Possibly, a different entrance the various accommodations that are available blanket, compression vest, most... That smells perfumes and such can cause her airway to close line Pass sure but. Setting are all reasons to get a free upgrade on car rentals first experience help! The large print dialogue scripts are available park tickets, Guaranteed the platform use! 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Would it be possible to get the best Price on theme park or ticket. Early August have high prices vacation, we recommend calling Universal Studios Hollywood complies with International. Giving program is one of the line Pass mind, if it 's moderate, you should only the. Issued a return time your way to the attendant so ideally you want to first! Sensory kid accept other rides later in the Wizarding World 9 yr old son has a broken and! 20 minutes. demonstration at Ollivanders in the Lower Lot can be best! Am plan on going to Horror nights with my son to prepare him so it wasnt such a shock not...
